Showing posts with label "beauty". Show all posts
Showing posts with label "beauty". Show all posts

Saturday, October 27, 2018

Beauty Brands: 3 Recommendations to Better Utilize Social Media

The rise of social media has given way to an entirely new type of beauty entrepreneur: the social media savvy influencer. As a brand placed in this changing marketspace, it can be overwhelming and confusing to figure out how to stand out and be authentic on social. As a journalism and marketing student specializing in beauty content, I’ve identified two articles about the beauty industry and social media that will help build your online brand.
The first article, The Biggest Trends In The Beauty Industry, comes from Forbes of all places. Contributor Richard Kestenbaum identifies the various circumstances that have made the beauty industry so very lucrative in recent years. Indeed, he finds that half of the growth in beauty is actually done online. Kestenbaum explains that three circumstances holding up the beauty industry are as follows: consumers are on a journey of exploration, meaning that they enjoy trying new products and finding new brands; young, smaller brands continue to support a surge in creativity and bring their own ideas about what it means to be beautiful to the market place; and, creativity continues to surge because major beauty companies are constantly acquiring smaller companies at incredibly high values. Kestenbaum continues, outlining four major trends that young, fast-growing companies are taking advantage of on social. The first is products that result in immediate improvement or an instant fix; the second is using heavy makeup or surgery (or perhaps Photoshop) to create a porcelain, perfectly smooth looking canvas; the third is natural skincare; and the final is customization and personalization. Ultimately, brands that utilize these trends are continuing to dominate the online market.

Photo by Drunk Elephant

In her article for Allure, More Than Just Hashtags: How Social Media Is Changing the Beauty Industry, contributor Siraad Dirshe reports on the social media savvy and their ability to infiltrate the beauty industry. Most importantly, she recognizes their call for more diversity and inclusion in the industry. She outlines how hashtags, like #BlackGirlMagic, are creating communities of once marginalized voices in the beauty community. Not only has social media helped quantify the number of women who want products made specifically with them in mind, but it has also become a place where beauty brands can see what their costumers want and how they are feeling about the current climate of the beauty industry. Used correctly, social media proves to be a powerful tool for beauty companies.
                 
Based on these articles and my own knowledge of both marketing and the beauty industry, I’ve created a list of three action items that beauty companies should use when creating social media marketing campaigns.
·             Work with Influencers: Interacting with the social media savvy influencers, whether it be through comments, sponsorships, or collaborations, brings your brand to a whole new set of fans.
·             Create Authentic, Engaging Marketing: When creating marketing campaigns, think about the ways in which the product can connect to the audience and create a narrative around it in which customers can get involved—no one wants to be talked at.
·             Do Your Research: Follow emerging hashtags and accounts in the beauty industry; they are more attuned to the wants and needs of the consumers than you might think.

The beauty industry must continue to leverage social media in order to succeed.


Danielle Cohen is an undergraduate student at Northwestern University majoring in journalism, minoring in theatre studies, and pursuing a certificate in integrated marketing communications. She specializes in lifestyle, beauty, and fashion journalism. You can connect with her on LinkedIn or Twitter.

Tuesday, February 17, 2015

Beauty Marketers: 3 Tips to Create Exceptional Digital Programs


As the CMO of a beauty and cosmetics company, it is not surprising that the customers are moving towards the digital and mobile commerce platform. Have worked for a Fortune 500 company with direct contact with customers, I shift my focus to brand strategy and digital marketing. During my time as a student in Integrated Marketing Communications program at Northwestern, I found two useful articles for you as your company want to consider to create distinctive digital programs for your brands. 

The article Mirror,mirror on your app…The cosmetics industry embraces digital written by Emilie Jones and Simon Frankel, it discussed the launch of L’Oreal new mobile app which act as a virtual make-up mirror and the trend of digitalization in cosmetics industry. It also examined the risks of moving towards digital platform: lack of employee customer service and expert advice, trying on virtual mirror is different from trying on actual skin.



In another article Mobile apps: opportunity or risk for beauty brands? written by Lucy Whitehouse, it looked at the proliferation of mobile apps of beauty products and analyzes some opportunities and risks involved for brands. It talks about the more informed consumers who can search anything online about product reviews and information, mobile apps that developed for beauty product reviews, or private virtual communities for beauty expert and enthusiasts all pose challenges for companies that want to develop strategies to go into digital platform.

Based on these two articles and my graduate learning in Medill IMC program, here are three action items I recommend:
  • Develop Multi-Channel Experiences- Digital sites allow consumers to see, interact and experience your products in a new and better way
  • Monitor and Respond- carefully monitor people’s activity about your company in social media platform, especially on private virtual communities.
  • Act as an expert, offer solutions- establish expertise in the mind of consumers when they are having skin problem or wonders will help your company to build long-term relationship with the consumers.
It is clear that as consumers shift their purchases from traditional retail to e-commerce, it is not surprising that beauty and cosmetics companies also want to follow the trend and capture the benefit of proliferation of digital platform. 



Lisa Hu is current a full-time student at IMC program in Medill at Northwestern graduating in December 2015, she specializes in brand strategy and digital interactive marketing and pursue a marketing career in beauty and cosmetics industry. Two years of experience working in retail industry, have worked in China and the U.S gives her a more global perspective when looking at consumers behavior and trends.

Contact Lisa via Linkedin or Twitter