It
may not be surprise for marketers in the alcoholic beverage industry that
Millennial Generation is the most influential alcoholic consumer recently.
Millennial Generation often represents people whose birth dates are from late
70s to late 90s. According to an article I recently read, this group makes up
20% of the US population and 72% of this demographic drinks alcoholic
beverages.
This
article identified the importance of Millennial Generation to alcoholic
beverage industry and suggested that social media should be the “critical
marketing tools” for brands to target Millennials.
Combining
with the reading and my personal perspectives, I provide three recommendations
for marketers in alcoholic industry who want to target the
Millennial Generation more effectively.
Photo source: nightclub&bar |
Create
Values
Price
is the most important factor they consider when Millennials are making their
purchase selections. However, the generation is more value-conscious than other
groups as well. According to a research, more than one third of Millennials
purchase products because of the brand values they have perceived. These
two results may be contradictory, however, they are not necessarily conflicting
at some points. For marketers, these results show a fact that Millennials will
scrutinize price carefully but the values of brands, which marketers have
delivered for their prices, will definitely be took into consideration by
Millennials as well. So the most important issue for marketers here is to
create and deliver extra brand values to Millennials. By creating values that
mean something to Millennials, marketers can not only charge premium price for
product but also encourage Millennials to have commitment with brands.
Implement
social media
There
is no need to say that social media is one of the most important marketing
tools for marketers to leverage in order to increase customer engagement and
many other purposes. However, Millennials are more likely to interact with
brands they like through social media than other demographics. Millennial
Generation has grown up with computer and many of them have used Internet as
the primary news source nowadays. They use social media a lot. It is
really important for marketers in alcoholic industry to grasp this opportunity
to connect with their Millennial customers through social media. Social media
allow Millennials to be involved in everything from product design to marketing
and marketers can easily foster conversation between brands and consumers. By
leveraging social media, it will be more effective to increase customer’s
engagement, build loyalty, and connect with Millennial customers.
Be
fresh
Millennials
like to receive or heard anything new immediately from their love brands. They
want to be informed by their favorite brands instantly when any change has been
made or any new product has been launched recently. Marketers should keep
providing Millennials interesting information or small marketing tactics such
as limited time offers to obtain their attention. By doing so, Millennial will
be entertained and engaged and therefore brands can maintain positive
relationship with them.
Calvin Chang is a Master
candidate at Northwestern University studying Integrated Marketing and
Communications, and specializing in direct and interactive marketing, marketing
analytics, and digital marketing. Calvin will be graduating in December 2012
and can be reached on his twitter handle at @CalvinChang1987 or
on LinkedIn: http://lnkd.in/rDQtXB
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