Showing posts with label Audience Development. Show all posts
Showing posts with label Audience Development. Show all posts

Tuesday, May 5, 2015

3 Tips for Marketers: Don’t Let Poor Design Hold Your Awesome Content Back


If content is king, design is queen. Design is content’s partner; it’s better, more eye-catching half. Emphasis is always on the message, but you need good design to help you deliver it. As a graphic designer, strategic communicator and graduate student in Northwestern Medill’s Integrated Marketing Communications [IMC] program, I have a few easy lessons that will help you marry your awesome content with good design.
Design has a big impact on how audiences understand and receive messages. Communications scholar and professor Curtis Newbold, also known as "The Visual Communication Guy," in Top 5 Most Common Design Mistakes that Will Make You Look Like an Amateur outlines some of the most common problems in designing communications: center alignment, all caps, overemphasis, small margins, and tacky fonts. He says that while most people know poor design when they see it, they do not know why it is bad or how to fix the design issues. He is right and offers practical advice for avoiding a typical #designfail.



Design skills are necessary for marketers and communicators who want to better communicate to, interact with and serve their audiences. Tips are useful, but even more so when combined with design thinking. Designer and AIGA member Emily Hamre speaks to the process of solving communication problems with design in her article 3 Tips For Becoming A Better Design Communicator: understand the problem, gather insights from others, and make ideas tangible. Just as you plan your message and carefully craft copy, design is planned. 

Universal design principles and theories can help guide your understanding of what makes good graphic design — but you don't have to learn them all. I've synthesized my knowledge of good design into three key design rules that you can keep in mind the next time you plan the design of your marketing communication:

1.  Make it readable. 

Readability is twofold. Think legibility and comprehension. Knowing your objective and audience is just as important to design as it is to marketing. Ask yourself, is the text easy to read at a glance, and can my audience easily take away the key message I am trying to convey? 

2.  Make it consistent.

Clear and consistent use of type, graphic styles, and graphic elements gives your audience a framework for receiving your message and understanding the information. You want to provide an overall visual system for your content that brings all elements together into a more easily understandable whole. Consistency makes things instantly recognizable, simplifies learning, improves user experience, and ultimately builds trust. 


3.  Make it pretty (or make it C.R.A.P.).

For some, "making it pretty" comes naturally. For others, some things to think about when arranging elements in a composition: structure, order, harmony, balance, which translate into the main principles of design – unity, variety, and hierarchy. You can achieve unity, variety, and hierarchy using different strategies. One of the easiest is the C.R.A.P. or contrast, repetition, alignment, and proximity. The best way to get better at making things look pretty is to look at pretty things. Look here and here.

These are my mantras. You too can learn these simple design rules to make your communications look more professional and let your awesome content shine.



Maggie Hutaff
I am a graphic designer and communicator in North Carolina. I hold a bachelor’s in visual communication from the UNC School of Journalism and Mass Communication and am currently working on a master of science in integrated marketing communications from Northwestern University’s Medill School. I have taught Introduction to Graphic Design at The University of North Carolina at Chapel Hill. Follow me at @designmah.

Tuesday, May 6, 2014

Grow Your B2B Audience By The Right Platform And Engagement

For B2B CMOs and marketing professionals, leverage social media to educate audience with useful contents is critical for growth. As a graduate student in Northwestern University Medill’s Integrated Marketing Communications Masters program, I focus on digital marketing strategies for B2B companies and here are 2 articles on social media platforms and customer engagement that are informative and relevant for B2B companies.

Twitter Loses Its Crown As More Preferred B2B Social Media Platform

In the article “Twitter loses its crown as most preferred B2B social media platform”, Bob Apollo discussed a few interesting findings through a comprehensive 60+ page survey of B2B social media and one of the key findings is that LinkedIn has replaced Twitter as the most effective social media platform for lead generation. Another important finding is that participants rated “difficulty in proving ROI” as the most significant challenge facing them in B2B social media marketing.



Grow Your B2B Audience by Considering Size, Engagement and Value
In his article “Grow Your B2B Audience by Considering Size, Engagement and Value”, Jeffrey K. Rohrs, Vice President of Marketing Insights at ExactTarget, discussed about the importance of audience development in B2B marketing and how this idea needs to be considered as a crucial part of achieving success across social media, email and more. He argues that the “built it and they will come” content creation model no longer exists, so audience development professionals are needed to help bring more people to the table so that when you do have content, audience are going to consume and share and amplify. 

Based on my analysis of these two articles and other social media strategies research on B2B marketing, here are the three steps that can help you grow and engage your audience.

1) Focus on media used by your audience 
LinkedIn has become the top platform for B2B engagement. Are you shifting to LinkedIn or still with Twitter? You can understand where your audiences are by testing and measuring different social media platforms. 

2) Invest in audience development
Your success of campaigns needs the support from audience development. These professionals can manage your very siloed audiences across email, mobile, and social channels.

3) Build call-to-actions with every contents
I’m sure you want to see the fantastic outcomes of your great contents. But how? The trick is to ask your audience to take actions such as sharing comments. Then you have the conversion rates to measure your social media ROI.

“Rome wasn't built in a day.” If your aspiration is far beyond one-time engagement, remember the three steps: Media, Audience Development and Call-to-actions.




Daisy Chen is currently pursuing a Masters degree in Integrated Marketing Communications at Medill, Northwestern University.  She is a strategic thinker who is interested in Content Strategy and Digital Analytics. She has previously worked on brand and social media strategies for entertainment, pet food and home appliance industry and is interested in a career in digital marketing.

Follow her on twitter @daisySYC or LinkedIn to continue the conversation